Clik here to view.
New CEO Plans Repeat Success with Everest
On April 15, 2009 CB Holding appointed Sam Borgese as CEO. Mr. Borgese was formerly the CEO of Catalina Restaurant Group, parent of the Coco’s and Carrows restaurant chains in California. Catalina...
View ArticleClik here to view.
How to Approach Customer Complaints
Not that long ago customer complaints were viewed as, well, a nuisance. Then came the quality movement and we all realized that in order to improve we need to pay attention to what’s going wrong as...
View ArticleTop Four Complaint Management Software Features
We want to share a simple short list of the top software features our customers love about the Everest software solution. The four favorite features of Everest are: 1. Automatic Email Reminders Users...
View ArticleEmployee Accountability Discovered as Benefit of Customer Complaint Tracking
How does customer complaint tracking relate to employee accountability? Through recent communication with Everest customers, we have discovered a surprising benefit associated with tracking customer...
View ArticleVelcro Compliments Lynk Software on the New Release of Everest
“I have been in the software industry for almost 30 years. This is the first time that a software company has listened and implemented any of my suggestions. The only way that ever occurred in the past...
View ArticleWhere Are You Keeping Your Valuable Customer Data?
Is Your Organization Keeping Valuable Customer Data in Spreadsheets or a Homegrown Access™ Database? A Common Scenario One of the most common reasons for buying Everest is to replace spreadsheets, old...
View ArticleClik here to view.
Social CRM Software
During the next two years, 30 percent of leading companies will extend the goals of their online community activities to the design of enhanced service processes, such as social CRM. “Social CRM for...
View ArticleClik here to view.
FSMA The New FDA Food Safety Modernization Act
FSMA, The New FDA Food Safety Modernization Act The FDA Food Safety Modernization Act (FSMA), the most sweeping reform of our food safety laws in more than 70 years, was signed into law by President...
View ArticleClik here to view.
Squeaky Wheel Still Gets the Grease
Got Complaints? This CNBC article provides a Q&A list for consumers who need to complain to a company about a product or service. Click here for the full story… http://www.cnbc.com/id/100542717...
View Article
